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Terms and Conditions
Last Updated: 4th Jun, 2026
These Terms and Conditions ("Terms") govern access to and use of the Hotellifyr platform and related services.
By accessing or using Hotellifyr, you agree to these Terms.
1. Services
Hotellifyr provides hospitality technology solutions including but not limited to:
- Hotel Booking Engine
- Hotel Website Management
- Mobile Applications
- Hotel Operations Dashboard
- Revenue Reporting
- Membership Programs
- Guest Management
- Restaurant Reservations
- Banquet Bookings
- Travel Agent Portal
- Corporate Booking Portal
- Multi-Property Management
- AI Solutions
- Marketing Services
- White Label Solutions
- Hotel Acquisition Management System
- Custom Enterprise Solutions
Features may vary depending on subscription plans.
2. Customer Responsibilities
Customers agree to:
- Provide accurate information
- Maintain account security
- Use the platform lawfully
- Obtain required guest consents
- Comply with applicable privacy laws
- Maintain backup copies of critical records where required
Customers are solely responsible for content uploaded to the platform.
3. User Accounts
Customers are responsible for:
- Protecting login credentials
- Managing authorized users
- Activities occurring under their accounts
Hotellifyr may suspend accounts suspected of unauthorized use or security risks.
4. Subscription and Fees
Certain Services require payment.
Customers agree to pay:
- Subscription fees
- Setup fees
- White-label fees
- Add-on fees
- Professional service fees
All fees are exclusive of applicable taxes unless otherwise stated.
5. Billing and Renewal
Subscriptions may renew automatically unless cancelled before the renewal date.
Failure to pay may result in:
- Service suspension
- Restricted access
- Account termination
6. Marketing Services Disclaimer
For SEO, advertising, performance marketing, OTA optimization, reputation management, or related services: Hotellifyr does not guarantee:
- Search rankings
- Booking volumes
- Revenue increases
- Advertising performance
- Lead generation results
Results depend on numerous external factors.
7. AI Services Disclaimer
AI-powered features are provided for operational assistance.
Customers acknowledge that:
- AI outputs may contain inaccuracies
- Human review may be required
- Business decisions should not rely solely on AI-generated content
Hotellifyr is not liable for actions taken based solely on AI-generated outputs.
8. Customer Data
Customers retain ownership of their data.
Hotellifyr receives a limited license to process customer data solely to provide Services.
9. Intellectual Property
Hotellifyr and all associated software, designs, technology, documentation, trademarks, and intellectual property remain the exclusive property of Hotellifyr unless otherwise agreed in writing.
White-label or enterprise agreements may contain separate ownership provisions.
10. Third-Party Services
Services may integrate with:
- Meta
- Payment gateways
- PMS systems
- OTA providers
- Communication platforms
Hotellifyr is not responsible for third-party services or outages.
11. Service Availability
We strive to maintain reliable availability but do not guarantee uninterrupted operation.
Maintenance, upgrades, network issues, or third-party failures may affect availability.
12. Limitation of Liability
To the maximum extent permitted by law:
Hotellifyr shall not be liable for:
- Indirect damages
- Consequential damages
- Lost profits
- Lost bookings
- Business interruption
- Data loss
- Reputation loss
Total liability shall not exceed the fees paid by the customer during the twelve (12) months preceding the claim.
13. Indemnification
Customers agree to indemnify and hold Hotellifyr harmless against claims arising from:
- Customer content
- Customer misuse
- Legal violations
- Guest disputes
- Unauthorized use of Services
14. Suspension and Termination
Hotellifyr may suspend or terminate access if:
- Terms are violated
- Fees remain unpaid
- Fraudulent activity is detected
- Security risks arise
15. Confidentiality
Both parties agree to protect confidential information disclosed during the business relationship.
16. Force Majeure
Neither party shall be liable for delays or failures caused by events beyond reasonable control, including natural disasters, internet outages, government actions, or cyber incidents.
17. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Courts located in Ahmedabad, Gujarat, India shall have exclusive jurisdiction over disputes.
18. Amendments
Hotellifyr may modify these Terms from time to time. Continued use of the Services constitutes acceptance of updated Terms.
19. Contact Information
Hotellifyr
Email: hello@hotellifyr.com
Website: https://www.hotellifyr.com
For legal inquiries, please contact us using the details above.